With abundant experience and refined knowledge,
We will provide strong support to the pharmaceutical, medical, medical equipment and healthcare industries
As a member of the EPS Group, EP-PharmaLine specializes in the pharmaceutical, medical, medical equipment and healthcare industries, and develops and provides solutions that constantly meet customer needs in five core services: DI Service - Contact Center Service, BPO Service, Multi-Channel Promotion Service, Medical Device Support Service and Healthcare Support Service.
EP-PharmaLine's Business / Service
DI Service - Contact Center Service -
- Medical Contact Center Service
- DI Service
- DI Center
- 24H/365 Days Telephone Answering Service
- Emergency Reception Service
- Off-label Use Center
- MR Support Center
- Materials Management Support
- Complaint Handling Service Agency Service
- Patient Support Program（PSP）
- OTC Support Center
- Schedule Reminder Service for Collection of Case Report Forms
- DTC Contact Center
- Electronic Data Capture Help Desk
- Contact Center for Clinical Trial Advertisement
- Medical Contact Center Consulting Services
- Human Resource Services
- DI Service
- Medical Affairs
- Medical Device Support Service
- Health Care Support Service
BPO Service
- PMS Support Service
- Drug Distribution Management Support Service
- Safety Information Management Support Service
- Emergency Key Management Center
- Responding to Emergency Contact for Serious Adverse Events
- IT Support
- Creation and Revision of Promotional Materials Support Service
- Regulation Review Related Service
- Pharmacist Survey Service
Multi channel Promotion Service
- Multi-channel Detail Service (Hybrid MR)
- Web Seminar Management
- Field Communicator Service for Medical Device Companies
Medical Device Support Service
- Medical Device Support Service
- Field Communicator Service for Medical Device Companies
- Regulation Review Related Service