To everyone together for the future.
DI Service
BPO Service
Multi channel Promotion Service
Medhical device Support Service
Healthcare Support Service

NEWS

  • December 16, 2024 Notice of Change in Executive Structure This is to inform you of the change in the executive structure.
  • October 10, 2024 EP-PharmaLine is a proud recipient of Contact Center Awards 2024 "Jury‘s Special Award". EP-PharmaLine received the Jury‘s Special Award at the Contact Center Awards 2024, hosted by Rick Telecom Co., Ltd. and the editorial department of Call Center Japan.
    Awards
  • July 1, 2024 Notice of Fukuoka Office Relocation As of July 1, 2024, EP-PharmaLine's Fukuoka office has relocated to the following address :
    Taihaku Center Building 6F, 2-19-24 Hakata-ekimae Hakata-ku, Fukuoka City, Fukuoka 812-0011, Japan Profile

Our Business

EP-PharmaLine Highlight

  • 1,440

    Employees

  • 1,065

    Licensed Employees

    (Pharmacists, Nurses, MR, National registered dietitians, Dietitians, Veterinarian, Registered salesperson of OTC drugs, Medical Technologist, Clinical Engineer etc.)
  • 300+

    Clients

  • 25+

    years of experience

*as of Feb. 2025

Transactions within Japan in 2024

About 1,000

Cumulative Number of Commissioned Projects

From Pharmaceutical, Medical Device, and Healthcare Companies(cumulative)

Number of companies contracted for

  • Medical Contact Center Service: About 80

  • Medical Affairs Service: 75+

    (Creation and Revision of Promotional Materials Support Service, Regulation Review Related Service)

  • BPO Service: About 40

    (PMS support service, Drug Distribution Management Support Service, etc. )

  • Medical Device Contact Center Service: About 30

  • Healthcare Support Service: 25+, etc.

Number of Contracted

Companies with Pharmaceutical, Medical Device, and Healthcare Companies

graph

Award Experience

Contact Center Aword
  • 2022 Best Operation Award, Contact Center Award
  • 2023 Jury's Special Award, Contact Center Award
  • Top Pharma Consulting Company in Japan 2023 awarded by Pharma Tech Outlook, etc.
  • For more details, click here