Highly value-added services provided by qualified healthcare personnel.
A contact center operated by qualified personnel (Pharmacists, Nurses, MRs, Registered dietitians, Clinical psychologists, Clinical laboratory technicians, etc.) specializing in the pharmaceutical, medical, medical device, and healthcare industries. Medical communicators, equipped with specialized knowledge and communication skills, provide high-quality contact center services 24 hours a day, 365 days a year.
Emotional communication
In order to convey the feeling of "heartfelt" through "Emotion and Sensitivity", the medical communicator aims at emotional communication that values the humanity of emotions.
Why our company Contact Centers Are Selected
- More than 300 companies and 1,030 qualified personnel
- Complete 24 hour/365 day contact center
- Quickly start up contact centers
- Advanced enquiries support, including literature searches
- Providing high-quality services through independent training and certification examinations
- GVP-compliant response
- Multi-channel support
- Fully equipped with state-of-the-art infrastructure
- Complete office environment with BCP (Business Continuity Plan) in mind
Service list
- Medical Contact Center Service
- DI Service
- DI Center
- 24H/365 Days Telephone Answering Service
- Emergency Reception Service
- Off-label Use Center
- MR Support Center
- Materials Management Support
- Complaint Handling Service Agency Service
- Patient Support Program（PSP）
- OTC Support Center
- Schedule Reminder Service for Collection of Case Report Forms
- DTC Contact Center
- Electronic Data Capture Help Desk
- Contact Center for Clinical Trial Advertisement
- Medical Contact Center Consulting Services
- Human Resource Services
- DI Service
- Medical Affairs
- Medical Device Support Service
- Health Care Support Service